watpapers-adoption-of-telemedicine-and-e-pharmacy

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India is the second-most populous country in the world with more than 135 crores of population. The ratio between the numbers of doctors to cater to this population is not equally high. Due to this, there is a lack of adequate and equitable distribution of healthcare services and its one of the main challenges. Telemedicine is an important tool that can combat this mismatch of the proportion of the service. The usage of telemedicine services has increased during the pandemic. With lockdowns and the threat of COVID-19 infection has kept most people indoors, this has led to people turn towards online deliveries of almost all necessities including medicines. Online pharmacies are starting to gain momentum and have tremendous growth potential.

The digital health industry in India has been booming in India. Start-ups and other companies which are focused on technology-enabled healthcare ecosystem help in solving many existing challenges during the pandemic. More investment and a stronger push will be required towards scaling up digital efforts in the healthcare ecosystem.

Insights in the report cover behaviour of people across gender, age group and town-class.

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